Shipping policy

1. Shipping Methods and Costs
We offer various shipping methods to meet your needs. Shipping costs will be displayed in the shopping cart before you complete your order.

2. Delivery Times
The delivery time is usually 3-5 business days within Germany. For international orders, delivery times may vary and typically take 7-14 days.

3. Shipping Service Providers
We ship your order with reliable shipping service providers. The selection of the service provider is at our discretion to ensure the fastest and safest delivery.

4. Order Tracking
After your order has been shipped, you will receive a confirmation email with a tracking number, so you can track your delivery at any time.

5. Delivery Address
Please ensure that the delivery address is correctly provided. We accept no responsibility for lost or returned packages if the provided address is incorrect.

6. International Orders
Additional customs duties and fees may apply to international orders, which are to be borne by the buyer. Please inform yourself about the applicable regulations in your country.

7. Returns and Exchanges
If you are not satisfied with your order, you have the right to return the goods within 14 days of receipt. Please refer to our return policy for details.